Refund policy


Return & Exchange Policy



Thank you for shopping with us. As our products are handmade, please read our return and exchange policy carefully before placing an order.





❌ No Returns & No Refunds



  • We do not accept returns.
  • We do not offer refunds under any circumstances.
  • Once an order is placed and shipped, it cannot be cancelled or refunded.






🔁 Exchange Policy (Only in Case of Damage or Defect)



We offer exchange only, subject to the following conditions:


  • Exchanges are accepted only if the product is damaged or defective upon delivery.
  • Customers must notify us within 48 hours of receiving the order.
  • Clear photos and/or videos of the damaged or defective product must be shared with us for verification.



📌 No exchange requests will be accepted after 48 hours of delivery.





🚚 Shipping Charges for Exchange



  • All courier/shipping charges for exchange (both return and reshipment) must be borne by the customer.
  • This applies to both domestic and international orders.
  • We do not provide reverse pickup services.






🌍 International Orders



  • For international orders, customers are responsible for:
    • Return shipping charges
    • Re-shipping charges
    • Any customs duties or taxes (if applicable)

  • We are not responsible for delays caused by customs clearance.






🧵 Handmade Product Disclaimer



Our products are handmade, and minor variations in color, texture, size, or finish are natural and not considered defects. Such variations are not eligible for exchange.





📦 Non-Eligible Cases for Exchange



Exchanges will not be accepted in the following cases:


  • Change of mind
  • Slight color or design variations
  • Incorrect size or product ordered by the customer
  • Damage due to improper handling after delivery






📞 Contact Us



For exchange requests, please contact us at:

[labeltuki@gmail.com/ WhatsApp number-+91 93114 07879]

within 48 hours of delivery, along with order details and proof of damage.